FAQ | Emaginas.io

Frequently Asked Questions

Your go-to answers for Emaginas IT Support and InfoSec services

IT SupportWhat types of IT support do you offer?
We provide both remote and on-site support for small to medium businesses, including troubleshooting, device setup, and system optimization.
CybersecurityWhat cybersecurity services do you offer?
We provide DMARC: Domain Security Domain-based Message Authentication, Reporting & Conformance, firewall setup, phishing prevention, offsite backup systems, and compliance consulting.
Data BackupHow do you handle data backups?
We perform daily automated encrypted backups offsite to ensure data safety and quick disaster recovery.
Support ContactHow can I reach support?
You can call or text at ‪(858) 255-4397‬, use our contact form, or email info@emaginas.com. We typically respond within 1 hour during business hours.
TroubleshootingWhat are simple IT troubleshooting steps for PCs and Macs?
Basic Troubleshooting for PCs:
  • 🔄 Restart the computer — many issues are resolved this way.
  • 💻 Check cables and power connections.
  • 🧹 Run disk cleanup or check for storage issues.
  • 🛠️ Update drivers and Windows OS.
  • 🛡️ Scan for malware using antivirus software.
Basic Troubleshooting for Macs:
  • 🔄 Restart your Mac.
  • 🍏 Check for macOS updates via System Preferences.
  • 🔌 Ensure all peripherals are securely connected.
  • 🚫 Force quit unresponsive apps (Command + Option + Esc).
  • 🧰 Use Disk Utility to repair disk permissions or run First Aid.

PC Troubleshooting Mac Troubleshooting

 

 

 

Have Questions?

Reach-out! I'd love to hear from you! 

Name
Your email
Message content
Send
Send
The form has been sent - thank you.
Please fill in all required fields!
  (858) 255-4397 Or
  (858) 255-4397
 

Temecula, CA   USA         

Website created by EMAGINAS.